- Startpagina
- SICK privacyverklaring
- Startpagina
- SICK privacyverklaring
SICK is blij met uw bezoek aan onze website en uw interesse in onze onderneming, onze producten en onze diensten. Wij vinden de bescherming van uw privacy belangrijk en wij willen graag dat u zich bij het bezoek aan onze website veilig voelt. Daarom leggen wij u graag uit welke informatie wij tijdens uw bezoek aan onze website verwerken.
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Bezoek van onze website
Verantwoordelijke SICK AG, Erwin-Sick-Straße 1, 79183 Waldkirch, Germany Doel van de verwerking Beschikbaarstelling van website Categorieën van de gegevens - IP-adres van de gebruiker
- Datum en tijd van de aanvraag
- Inhoud van de vereiste (concrete pagina)
- Toegangsstatus/HTTP-Statuscode
- hoeveelheid overgedragen gegevens
- Website, van waar de opvraag komt
- Besturingssysteem van de gebruiker
- Taal en versie van de browsersoftware evt.
- Zakelijke contactgegevens zoals naam, voornaam, e-mail, telefoonnummer
- Inhoud van de communicatie
Wettelijke grondslag Art. 6 (1) f) DS-GVO - Bedrijfsbelangen Bedrijfsbelangen SICK wil de onderneming en het product- en dienstenportfolio presenteren op websites op internet. Verder wil SICK de stabiliteit en veiligheid van zijn website garanderen en vooral ongebruikelijke activiteiten op de websites kunnen ontdekken en begrijpen. Gevolgen bij niet-beschikbaarstelling De verstrekking van persoonsgegevens is wettelijk of contractueel niet voorgeschreven. Bij niet-beschikbaarstelling is de beantwoording aan het doel niet mogelijk. Opslagduur 21 dagen Gegevensbron Wij verwerken uitsluitend gegevens die u rechtstreeks aan ons beschikbaar heeft gesteld. Ontvanger van de gegevens - Webhoster
- Continum AG
- Cloud Provider
- AWS EMEA SARL
- Videoprovider (bij het openen van video's)
- Kaartenprovider (bij het openen van kaarten)
- Provider social media (na het activeren van diensten)
- Exploitatie van onderzoeksplatform
- Qualtrics, LLC
- Chat
- Lime Connect (Userlike) GmbH
- Zoeken
- Omikron Data Quality GmbH
- Online formulieren
Doorgifte naar derde landen Alle aan derde landen overgedragen gegevens worden geanonimiseerd zodat wij geen persoonlijke gegevens aan derde landen doorgeven. Logica van de geautomatiseerde beslissing Wij nemen geen geautomatiseerde beslissingen. -
Cookies
Cookies
Wanneer u onze internetpagina's bezoekt, slaan wij informatie in de vorm van een ‘cookie’ op uw computer op. Cookies stellen ons bijvoorbeeld in staat om een website aan te passen aan uw interesses of om uw winkelmandje op te slaan, om u dit bij een volgend bezoek nog beschikbaar te kunnen stellen. Wanneer u niet wilt dat wij uw computer herkennen, stel dan uw browser zo in dat hij cookies van de harde schijf van uw computer verwijdert, alle cookies blokkeert of u waarschuwt voordat een cookie wordt opgeslagen. Hoe dit meer in detail werkt kunt u lezen in de gebruiksaanwijzing van uw browser. Indien u deze instelling wijzigt, kan dit tot functionele beperkingen bij het gebruik van onze internetpagina's leiden.
Wij bieden u de mogelijkheid in het kader van Consent Management (‘Cookie Banner’) om toegepaste cookies op onze internetpagina te beheren. U heeft te allen tijde de mogelijkheid om de daar genomen beslissing te wijzigen en vervolgens uw toestemming te verlenen of in te trekken. U kunt hier het beheer van de cookie-toestemming openen.
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Online formulieren
Online forms
Responsible SICK NV / SA, Doornveld 10, 1731 Zellik, Belgium Purpose of processing Contact by user Categories of data - Business contact data
- Inquiry
Legal basis Art. 6 (1) b) GDPR
§147 AOLegitimate interest - Consequences of failure to provide the data The provision of personal data is not prescribed by law. In the event of a failure to provide the data, the fulfilment of the purpose is not possible. Retention time 6 years Data source We only process personal data provided directly by you. Recipients of the data - Web Hoster
- SICK AG
Transmission to third countries We do not transfer personal data to third countries. Logic of automated decision-making We do not use automated decisions. -
Online-Events
Online-Events
Verantwoordelijke SICK NV / SA, Doornveld 10, 1731 Zellik, Belgium Doel van de verwerking Online-Events Categorieën van de gegevens - Contactgegevens
Wettelijke grondslag Art. 6, lid 1, sub b AVG - Contractuele relatie Bedrijfsbelangen - Gevolgen bij niet-beschikbaarstelling Het verstrekken van persoonsgegevens is wettelijk niet voorgeschreven. Bij niet-beschikbaarstelling is de beantwoording aan het doel niet mogelijk. Opslagduur Wij wissen uw gegevens per omgaande na verwezenlijking van het event of op uw verzoek. Gegevensbron Wij verwerken uitsluitend gegevens die u rechtstreeks aan ons beschikbaar heeft gesteld. Ontvanger van de gegevens - Webhoster
- SICK AG
- Organisator (de organisator blijkt uit het registratieformulier en is doorgaans een dochteronderneming van de SICK-groep)
Doorgifte naar derde landen Indien de organisator is gevestigd in een derde land waarvoor de Commissie geen adequaatheidsbesluit heeft genomen, dan vindt de doorgifte plaats op grond van artikel 49, lid 1, sub b van de AVG of artikel 49, lid 1, sub c van de AVG. Logica van de geautomatiseerde beslissing Wij nemen geen geautomatiseerde beslissingen. -
Newsletter
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Download of exclusive information
Download of exclusive information
Responsible SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA Purpose of processing Provision of exclusive information to interested parties Categories of data - Business contact data
Legal basis Art. 6 (1) a) GDPR Legitimate interest - Consequences of failure to provide the data The provision of personal data is not prescribed by law or contract. In the event of a failure to provide the data, the fulfilment of the purpose is not possible. Data source We only process personal data provided directly by you. Recipients of the data - Web Hoster
- SICK AG
- E-mail marketing provider
- SICK AG
Transmission to third countries We do not transfer personal data to third countries. Logic of automated decision-making We do not use automated decisions. If you do not wish to be contacted for advertising purposes by e-mail, you can deactivate this service at any time by contacting: info@sick.com
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Webshop
Webshop
Responsible SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA Purpose of processing Processing of customer orders and inquiries. Categories of data - Business contact data
- Access data
Legal basis Art. 6 (1) b) GDPR Legitimate interest - Consequences of failure to provide the data The provision of personal data is not prescribed by law or contract. In the event of a failure to provide the data, the fulfilment of the purpose is not possible. Data source We only process personal data provided directly by you. Recipients of the data - Web Hoster
- SICK AG
Transmission to third countries We do not transfer personal data to third countries. Logic of automated decision-making We do not use automated decisions. -
SICK ID
SICK ID
Data controller SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA Purpose of processing the data The SICK ID makes available a central user account through which you can register for various digital services offered by companies of the SICK Group and/or utilize these. Categories of data - Business contact data
- Payment/Invoice information
- Approval of documents
- IP address
- Log files
Legal basis - GDPR Art. 6 (1) b) – Contractual relationship
- GDPR Art. 6 (1) c) – Legal obligations
- GDPR Art. 6 (1) f) – Legitimate company interest
Legitimate company interest SICK has the following legitimate interests:
- Traceability of the respective actions, especially in the event of manipulation or conflict.
Consequences of failure to provide data You are not legally required to disclose your personal information. If you choose not to disclose this information, however, it will not be possible to use our digital services, or only with severe restrictions. Storage period We save your personal information for the duration of our contractual relationship, meaning for the duration of the terms of use of the SICK ID, and ensure that it is either securely deleted or anonymized and saved so that you cannot be identified.
Under certain circumstances, we save your personal information for a longer period of time, for example because we are required to do so based on legal regulations, or if we are justified in believing that a legal dispute concerning our relationship with you is pending.
Source of the data We only process data that you provide to us directly. Recipients of the data Processor:
SICK AG
Erwin-Sick-Straße 1
79183 Waldkirch Germany
Transmission to third countries We do not transmit any personal information to third countries. Logic of automated decision-making We do not perform any automated decision-making. -
Chat
Chat
Responsible party SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA Purpose of processing Contact via chat Categories of data - Official contact details: Name, e-mail address, phone number
- Chat log
- URL of the previously visited website at sick.com
- Date and time of the chat call
Legal basis - Art. 6 (1) a) GDPR – Consent
- Art. 6 (1) f) GDPR – Legitimate company interest
Legitimate company interest Identification on your part is absolutely necessary in order to be able to give you optimal advice. As soon as you start a chat, your name and e-mail address will be requested.
Your personal information and the chat history are deleted 3 months after the end of the chat to enable you to resume the chat after an interruption.
Only with explicit consent to save your information will the entire chat history be saved for a longer period of time. This means that if you contact us again, you can refer to the previous chat. The purpose is to save you from having to give extensive explanations of the history.
Consequences of non-provision The provision of personal information is not required by law or contract. If it is not provided, communication via chat is not possible. Storage period We delete your personal information 3 months after the chat ends. We process anonymized chat logs for analysis purposes on the use of the chat function and the need for consultation on our products and services.
If you give us your consent, we store the chat history for up to 5 years in order to provide you with optimal support.
Data source We process data that you provide directly to us. Recipient of data Web host:SICK AGErwin-Sick-Straße 179183 WaldkirchGermanyTransfer to third countries We do not transfer personal information to third countries. Logic of automated decisions We do not make any automated decisions. -
Function Block Factory
Function Block Factory
Data controller SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA Purpose of processing Provision of a software-based service for the automated creation of PLC function blocks Categories of data - E-mail address
- Configurations created
- Time of creation
- Libraries created
Legal basis Art. 6 (1) b) GDPR - Contractual relationship Legitimate company interest -
Consequences of non-disclosure You are not legally required to disclose your personal data. If you choose not to disclose this data, it will not be possible to create or provide a function block library. Period of storage We will store your data for as long as you wish or until you delete it yourself.
You can delete the data once the warranty period has expired.
Origin of the data We only process data that you provide to us directly. Recipients of the data SICK AG
Erwin-Sick-Straße 1
79183 Waldkirch, Germany
Transmission to third countries We do not transmit any personal data to third countries. Logic of automated decision-making We do not perform any automated decision-making. -
Security reports and requests
Security reports and requests
Data controller SICK AG, Erwin-Sick-Straße 1, 79183 Waldkirch, Germany Purpose of processing Processing of security reports and requests Categories of data E-mail communication Legal basis Art. 6 (1) f) GDPR Legitimate company interest The transmitted personal data is required to process the reported incident and provide services. Consequences of non-disclosure You are not legally or contractually required to disclose your personal data. However, if it is not provided, it may not be possible to process a request or report under certain circumstances. Period of storage The data is deleted a month after the process is complete. Origin of the data We only process data that you provide to us directly. Recipients of the data Data is not transmitted to third parties. Transmission to third countries We do not transmit any personal data to third countries. Logic of automated decision-making We do not perform any automated decision-making. -
Resetting secure passwords on SICK products
Responsible SICK AG, Erwin-Sick-Straße 1, 79183 Waldkirch, Germany Purpose of processing Resetting secure passwords on SICK products Categories of data - Business contact data
Legal basis - GDPR Art. 6 (1) b) – Contract
- Product Liability Act §13 – Expiry of claims
- HGB §257 – retention of documents
- §197 BGB – 30 year limitation period (safety components)
Legitimate interest - Consequences of failure to provide the data The provision of your personal data is not prescribed by law. In the event of a failure to provide the data, the generation of a reset password is not possible. Retention time We store your personal data for 30 years if it is a safety component. Otherwise we store your data for 10 years. Data source We only process personal data provided directly by you. Recipients of the data Your data is not transmitted to third parties.Transmission to third countries We do not transfer personal data to third countries. Logic of automated decision-making We do not use automated decisions. -
Conducting business activities
Conducting business activities
Data controller
SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA
Purpose of processing the data
Conducting business activities to initiate pre-contract measures at your request as well as to meet contractual obligations
Categories of data
Business contact data
Legal basis
- Art. 6.1.b GDPR – Performance of contract
Legitimate company interest
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Consequences of failure to provide data
You are not legally required to disclose your personal information. If you choose not to disclose this data, however, it will not be possible to fulfill the purpose of processing.
Storage period
Due to the long service life of our solutions and services, the date on which the business relationship ends cannot be equated with the delivery of the solution or service. In the course of our project and system business, there may be a significant time period between individual contacts with you due to the complexity and duration of the initiation of the business relationship (due to approval processes), so we have to assume that our active business relationships will typically last for several years.
Your personal data will therefore be retained for up to 5 years after the last contact because this is the expected duration of the business relationship. If we have other statutory obligations to store the data, the period of retention may be longer than this.
Source of the data
We only process data that you have made available to us directly or which we have collected in the course of our business relationship with you.
Recipients of the data
SICK AG, Erwin-Sick-Str. 1, 79183 Waldkirch
Transmission to third countries
We do not transmit any personal data to third countries
Logic of automated decision-making
We do not perform any automated decision-making
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Customer relationship management
Customer relationship management
Data controller
SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA
Purpose of processing the data
Conducting customer relationship management measures
Categories of data
Business contact details, contact activities, and time of contact
Legal basis
- Art. 6.1.f – Legitimate company interest
Legitimate company interest
‘SICK has a legitimate interest in supporting its customers as best as possible and to undertake measures to initiate and fulfill a business relationship. SICK requires for this purpose information on prospects and the requirements of its customers, on the customer history, on the existing business relationship in general, on the attendance of the customer at events such as webinars, trade fairs, as well as all contact activities.
Consequences of failure to provide data
You are not legally required to disclose your personal information. If you choose not to disclose this data, however, it will not be possible to fulfill the purpose of processing.
Storage period
Due to the long service life of our solutions and services, the date on which the business relationship ends cannot be equated with the delivery of the solution or service. In the course of our project and system business, there may be a significant time period between individual contacts with you due to the complexity and duration of the initiation of the business relationship (due to approval processes), so we have to assume that our active business relationships will typically last for several years.
Your personal data will therefore be retained for up to 5 years after the last contact because this is the expected duration of the business relationship. If we have other statutory obligations to store the data, the period of retention may be longer than this.
Source of the data
We only process data that you have made available to us directly or which we have collected in the course of our business relationship with you.
Recipients of the data
SICK AG, Erwin-Sick-Str. 1, 79183 Waldkirch
Transmission to third countries
We do not transmit any personal data to third countries
Logic of automated decision-making
We do not perform any automated decision-making
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Welcome Campaign and reactivation
Data controller SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA Purpose of processing the data Welcome Campaign during customer registration; confirmation upon successful registration at “My SICK Portal” or in the webshop.
Personal data is processed, among other things, for the purpose of contacting and reactivating former or inactive customers if there has been no interaction with our website or no purchase within a certain period of time. This processing serves to maintain existing customer relationships and to optimize the user experience by enabling a personalized approach that takes individual preferences into account.
Categories of data - Business contact data
- Contact activities
- Time of contact
Legal basis - GDPR Art. 6 (1) f) – Legitimate interest
Legitimate company interest -
Consequences of failure to provide data You are not legally required to disclose your personal information. If you choose not to disclose this data, however, it will not be possible to fulfill the purpose of processing. Storage period Due to the long service life of our solutions and services, the date on which the business relationship ends cannot be equated with the delivery of the solution or service. In the course of our project and system business, there may be a significant time period between individual contacts with you due to the complexity and duration of the initiation of the business relationship (due to approval processes), so we have to assume that our active business relationships will typically last for several years.
Your personal data will therefore be retained for up to 5 years after the last contact because this is the expected duration of the business relationship. If we have other statutory obligations to store the data, the period of retention may be longer than this.
Source of the data We only process data that you have made available to us directly or which we have collected in the course of our business relationship with you. Data processors and recipients of the data SICK AGErwin-Sick-Straße 179183 Waldkirch GermanyGermanyTransmission to third countries We do not transmit any personal data to third countries Logic of automated decision-making We do not perform any automated decision-making. -
Function for abandoned shopping carts
Data controller SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA Purpose of processing the data We use your personal data in connection with the shopping cart abandonment function to improve your shopping experience and offer you a better service.
Your data will be processed in particular to:
- Remind you of items you still have in your shopping cart;
- Send you follow-up emails or notifications inviting you to complete your purchase.
The user receives a reminder e-mail if they have not completed the shopping cart after 48 hours.
We would like to point out that an opt-out option is available in every e-mail.
Categories of data - Business contact data
- Contact activities
- Shopping cart data and shopping cart value
- IP address (session)
Legal basis - GDPR Art. 6 (1) f) – Legitimate interest
Legitimate company interest We rely on legitimate business interests, such as sending reminders about abandoned shopping carts. We do this because we have a legitimate interest in increasing the conversion rate and improving our services.
Consequences of non-disclosure of data You are not legally required to disclose your personal information. If you choose not to disclose this data, however, it will not be possible to fulfill the purpose of processing. Storage period Due to the long service life of our solutions and services, the date on which the business relationship ends cannot be equated with the delivery of the solution or service. In the course of our project and system business, there may be a significant time period between individual contacts with you due to the complexity and duration of the initiation of the business relationship (due to approval processes), so we have to assume that our active business relationships will typically last for several years.
Your personal data will therefore be retained for up to 5 years after the last contact because this is the expected duration of the business relationship. If we have other statutory obligations to store the data, the period of retention may be longer than this.
Source of the data We only process data that you provide to us directly. Data processors and recipients of the data SICK AGErwin-Sick-Straße 179183 Waldkirch GermanyGermanyTransmission to third countries We do not transmit any personal data to third countries. Logic of automated decision-making We do not perform any automated decision-making. -
Webinars
Data controller SICK Inc., 6900 W 110th St, Minneapolis MN, 55438 USA Purpose of processing the data The purpose of processing personal data is to organize and administer online events and webinars, including registration, participation, communication and follow-up.
This may include sending event invitations, reminders, access links and other relevant information as well as collecting feedback or conducting follow-up surveys to improve future offerings. Personal data may be used to personalize the experience and ensure the smooth running of the event for participants.
Categories of data - Business contact data
- Contact activities
- Time of contact
Legal basis - GDPR Art. 6 (1) f) – Legitimate interest
Legitimate company interest We process personal data to organize online events and webinars on the basis of our legitimate interest in interacting with participants, providing event-related content, and improving the customer experience.
This processing is necessary to ensure the smooth running of the event, including registration, communication and follow-up. We carefully balance our interest in improving event participation with the protection of participants' privacy and only collect and use the data required for these purposes. Participants can object to the communication at any time, while retaining their right to control their data.
Consequences of non-disclosure of data You are not legally required to disclose your personal information. If you choose not to disclose this data, however, it will not be possible to fulfill the purpose of processing. Storage period Due to the long service life of our solutions and services, the date on which the business relationship ends cannot be equated with the delivery of the solution or service. In the course of our project and system business, there may be a significant time period between individual contacts with you due to the complexity and duration of the initiation of the business relationship (due to approval processes), so we have to assume that our active business relationships will typically last for several years.
Your personal data will therefore be retained for up to 5 years after the last contact because this is the expected duration of the business relationship. If we have other statutory obligations to store the data, the period of retention may be longer than this.
Source of the data We only process data that you provide to us directly. Data processors and recipients of the data SICK AGErwin-Sick-Straße 179183 Waldkirch GermanyGermanyOrganizer (the organizer is specified on the registration form and is usually a subsidiary of the SICK Group)Transmission to third countries We do not transmit any personal data to third countries. Logic of automated decision-making We do not perform any automated decision-making. -
Trade Show
Your rights
You have the right to
- information about personal data relating to you;
- correct personal data concerning you;
- delete or block personal data concerning you;
- object to the processing of personal data concerning you;
- the portability of personal data concerning you;
- revoke your consent with effect for the future, provided that a processing of personal data concerning you is based on your consent, and
- lodge a complaint with a data protection supervisory authority, if you believe that the processing of personal data relating to you infringes privacy laws
If you would like to exercise any of your rights under this Privacy Policy or at law or have any other questions about privacy-related issues, you should contact our Data Protection Officer at the email address below. We will provide an appropriate response to all requests.
Amendments of the privacy policy
We reserve the right to amend this Privacy Policy at any time to take into account new laws, changes to our operations and practices or changes in the business environment and technology. All modifications will be effective immediately upon our posting of the modification on our website. Please check back from time to time to review our Privacy Policy.