Smart services
Preconfiguration

Your Benefits

Low effort and quick availability of the system due to plug and play commissioning of the SICK product
Quick and easy availability of customer-specific SICK products down the smallest batch size of 1
Fewer follow-on errors and production failures due to consistently high commissioning quality
Efficient resource use due to multiplication of SICK product configurations created one time
Simple and customer-specific reorder due to unique configuration ID and individual part number
Convenient documentation and management of the product configuration in the SICK AssetHub

Overview

The pre-configuration service from SICK enables the production and delivery of customer-specific SICK products. The individual device configuration (SOPAS ET device setting) is uploaded to sick.com when ordering and stored individually in the SICK product during the production process. Pre-configuration is therefore a software-based adaption of the serial product. The result is a plug and play-capable device with consistently high commissioning quality for recurring applications. The quick and easy commissioning decreases effort and costs. SICK saves and archives the product configuration, therefore simplifying reorder.

At a glance

Flexible and individualized production and delivery of SICK products with adapted software
Plug and play commissioning
Consistent commissioning quality for recurring applications
Saving and archiving of the configuration
Configuration management via AssetHub
Unique configuration ID and description
Batch size 1

Phone-in Technical Support and Customer Care

8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.

For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.