Product and system support
Warranty extensions
Your Benefits
- Protection from unexpected repair costs even after the statutory warranty has expired
- Free improvement, repairs and exchange of the device in the event of a warranty case
- Value preservation of your plant or system since it is transferable to the next owner and valid all over the world
Overview
The extended warranty offers long-term protection of SICK products for a calculable lump sum. Customers profit above and beyond the standard warranty and protect their investment from unexpected repair costs in the long run. The warranty can be extended to a total period of up to five years from the date of purchase. This includes on-site improvement, repairs or exchange in the event of a warranty case.
- Extension of the warranty to a total period of up to five years
- Services correspond to the scope of the manufacturer warranty
- Calculable lump sum when purchasing the product
Phone-in Technical Support and Customer Care
8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.
For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.
Advantages
Extended warranties for your SICK products
Select your individual model
Your benefits
Extended warrant for
- Three years
- Five years
- Keep downtimes as low as possible
- Fast exchange available worldwide
- The agreed service (repair or exchange) may also be used by a subsequent purchaser of the product vis-à-vis SICK.