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Product and system support
Telephone support

Fast and accessible customer service at all times

Your Benefits

  • Time and cost savings: fast, targeted analysis and troubleshooting by phonev
  • Short response time: technicians and engineers with significant expertise are always available
  • International: specialists in countries with SICK subsidiaries and branch offices speak the local language

Overview

Fast and accessible customer service at all times

SICK provides free telephone support during standard local office hours to answer questions relating to SICK products – even on short notice. Experienced specialists who speak the local language are available throughout the world.

At a glance
  • Free telephone support during business hours
  • Contact person with technical expertise
  • Accessible worldwide

 

Phone-in Technical Support and Customer Care

8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.

For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.

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