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Managed Services
Service packages

Budget security in challenging environments

Your Benefits

  • Reliable budget planning and transparent cost management
  • Minimized overall operating costs due to fewer unplanned service activities
  • Minimal capital commitment, spare parts are provided by SICK quickly and without complications
  • Maximization of plant availability due to optimal conditions
  • It is possible to concentrate on your core business as SICK assumes maintenance management
  • Transfer of financial failure risk to SICK

Overview

Budget security in challenging environments

Service packages are always aligned exactly to the application and its challenges. SICK is flexible in assuming the responsibility for all required services, from individual maintenance to the provision of required spare parts to complete spare part and maintenance management. This makes it possible to plan even challenging applications – at a flexible price and without unpleasant surprises. The individual packages can be adapted individually to the requirements of the respective application.

At a glance
  • Modular service packages at a fixed price
  • Maintenance and spare parts management by SICK
  • Manufacturer warranty during the entire runtime
  • Condition monitoring when the application requires
  • Including remote maintenance or technical support on-site, depending on the scope

 

Phone-in Technical Support and Customer Care

8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.

For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.

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