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SICK LifeTime Services

SICK LifeTime Services is a comprehensive set of high-quality services provided to support the entire life cycle of products and applications from plant walk-through to upgrades. These services increase the safety of people, boost the productivity of machines and serve as the basis for our customersā€™ sustainable business success. LifeTime Services range from product-independent consulting to traditional product services and are characterized by extensive industry expertise and more than 60 years of experience.

Phone-in Technical Support and Customer Care

8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.

For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.

Process of returning product

Here you will find more important information about our return policy.

RMA Request

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