Service and Support
SICK LifeTime Services
SICK LifeTime Services is a comprehensive set of high-quality services provided to support the entire life cycle of products and applications from plant walk-through to upgrades. These services increase the safety of people, boost the productivity of machines and serve as the basis for our customers’ sustainable business success. LifeTime Services range from product-independent consulting to traditional product services and are characterized by extensive industry expertise and more than 60 years of experience.
Phone-in Technical Support and Customer Care
8 a.m. – 5 p.m. Central Time, call 1-800-325-7425 and follow the prompts.
For emergency and critical care calls outside of normal business hours (5 p.m. – 8 a.m. Central Time), call 1-800-325-7425 and follow the prompts. You will be connected to a call center where your information will be forwarded to the appropriate department for follow up on a next available basis.