FAQ

  • Service

    How do I request a quote?

    Please call our local office or send the e-mail to us from Monday through Friday, 8:30-12:30, 13:30-17:30.

    E-mail: sales@sick.com.tw

    Taipei :+886-2-2375-6288

    Taichung:+886-4-2258-2111

    Kaohsiung:+886-7-522-2282

     

    How do I get help with technical questions?

    Please call our product hotline:+886-2-2375-1972 from Monday through Friday, 8:30-12:30, 13:30-17:30, or send your questions to info@sick.com.tw

     

    How do I order an on-site service?

    Please contact our sales engineer or call the product hotline:+886-2-2375-1972 from Monday through Friday, 8:30-12:30, 13:30-17:30.

     

    How do I return a delivery?

    Please contact our sales engineer, or call the local office from Monday through Friday, 8:30-12:30, 13:30-17:30.

    Taipei Tel :+886-2-2375-6288

    Taichung Tel:+886-4-2258-2111

    Kaohsiung Tel:+886-7-522-2282

     

    How do I order a repair or a replacement?

    Please contact our sales engineer, or call our service hotline from Monday through Friday, 8:30-12:30, 13:30-17:30.

    Tel:+886-2-22375-1005

    Email: info@sick.com.tw

     

    A product fails within the warranty period - what can I do?

    Please contact our sales engineer, or call our local office from Monday through Friday, 8:30-12:30, 13:30-17:30.

    Taipei Tel :+886-2-2375-6288

    Taichung Tel:+886-4-2258-2111

    Kaohsiung Tel:+886-7-522-2282