Component failures and the resulting system downtime are often due to a variety of causes. SICK provides fast and reliable help in remedying these problems and gives precise instructions on preventive measures to ensure that no further problems arise in the future. As a sensor manufacturer, SICK repairs the devices and then tests these new devices – free of charge for products under warranty. For urgent matters, repairs can be completed as an express repair. After the repair, customers receive their original components with updates (equipment), marking and, where necessary, application-specific parameters. SICK LifeTime Services is an economic alternative to new or exchange units for the repair of sensors.
At a glance
Reason for failure is identified and faulty components are repaired or exchanged
Product safety checks
Repair findings relating to faulty assemblies
Express repair (optional)
Software update, modification and conversion (optional)
Detailed investigation of failure causes and advice about preventative measures (optional)
Recovery of application-specific equipment parameters (optional)
Safety Services from SICK: Safe consultancy, engineering and turnkey solutions
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