Product and system support
Repairs / Repair GM32 reflector

Repair GM32 reflector
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  • The repair service ensures that the functionality of the measuring device is restored quickly. The device is also given a general overhaul in order to prevent future failures as far as possible. The lump sum for repairs includes preventative maintenance and the replacement of function-related assemblies, consumables, and wear parts. For this reason, the guarantee which promises faultless operation is extended to the complete repaired device. The lump sum for repairs speeds up processing and makes it possible to budget for repairs.

    At a glance
    • Reason for failure is identified and repairs are carried out at a fixed price
    • Functionality of the device is restored
    • Measurement certainty and calibration checked under laboratory conditions
    • Firmware update in accordance with customer requirements
    • Preventative replacement of assemblies, wear parts, and consumables
    • Brief repair report
    Your benefits
    • Fast and reliable repairs and testing performed by SICK
    • More cost-effective to repair existing components than to install new or exchange units
    • Extends the product service life
    • Avoid systematic faults with advice about preventative measures (optional)
    • No stock changes: original equipment with the same serial number and specific designations after the repair has been completed
    • Definition of standard repair times ensures the measuring device is available again quickly
    • Guarantee extended for the complete repaired device
    • Features
      Product segmentSICK LifeTime Services
      Product family groupProduct and system support
      Product areaGM32

      Device already cleaned

      Return form completed

      Declaration of no objection completed

      Additional information about the application

      Repair order approved

      Preliminary work

      Cleaning of the device

      Documentation of as-delivered condition

      Range of services

      Function check

      Fault diagnosis

      Checking the mechanical parts

      Checking the optical parts

      System test

      Replacement of following parts (if necessary)

      Triple reflector


      DocumentationBrief repair report
      Duration2 weeks for technical repair (without shipping)
      ReservationSICK reserves the right to reject a repair order if it is not possible to perform repair for technical reasons or it would not be possible without a disproportionate amount of effort or if repair appears uneconomical.
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