Remote Service Connect

The safe connection of your programmable device to SICK Remote Service

Your Benefits

  • Very high availability of systems and sensors
  • No additional hardware and no meeting point router necessary
  • Low maintenance costs
  • Support form qualified experts - from commissioning to operation
  • Proactive support as well as very short response and solution times
  • Quick assistance provided by experts
  • Secure, high-performance communication platform
  • Easy and flexible integration into existing IT infrastructure via LAN


The safe connection of your programmable device to SICK Remote Service

The Remote Service Connect sensor app makes it possible to reach SICK devices via SICK Remote Service. The app is designed to offer a pure remote service software solution for all programmable SICK devices. Neither a meeting point router nor special hardware is needed to connect SICK devices to the remote service platform. There are no additional costs for the customer for a gateway or a router.

At a glance
  • Safe remote maintenance connection

  • Exact monitoring via maintenance access

  • Easy download, configuration and installation

  • Seamless integration into existing systems

  • Enables meeting point router functions on programmable devices (an App Engine and Ethernet interface are necessary here)

Supported Products



Technical overview

  • Technical data overview

    Technical data overview

    Supported products


    SICK Remote Service

    Operating systemAppEngine, V2.8.2 or higher
    Required disk space2 MB
    Minimum screen resolution414 px x 736 px
All technical data can be found accompanying the individual product