Product and system support
Troubleshooting on site

Your Benefits

  • Fast and effective troubleshooting: from a worldwide service network
  • Simple action planning: availability by phone, e-mail or fax
  • High-quality service: experienced SICK engineers
  • Preventative measures: recommendations for avoiding future failures


When a failure occurs, increased downtime often results in lost productivity. SICK provides quick and easy help due to its worldwide service network. SICk service technicians are on-site within a short period of time to quickly and reliably correct the problem and minimize downtime. SICK provides customers with detailed service reports and advice about how to prevent future failures.

At a glance
  • Error analysis and rectification of failures on site
  • Repair or replacement of defective components by experienced engineers
  • Documentation about the failure and description of the repair (service report)
  • Recommendations for avoiding failures


Safety Services from SICK: Safe consultancy, engineering and turnkey solutions