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Privacy Policy

SICK AG, Erwin-Sick-Straße 1, 79183 Waldkirch (hereinafter referred to as "SICK") is pleased about your visit on our website and your interest in our company, in our products and our services. Protecting your privacy is important to us and we want you to feel secure while visiting our website. To this end, we would like to explain below what information we collect, process and use during your visit on our website.

 

Visiting our website

When you visit our website we collect, process and use the communication data of the calling computer, the web pages that you visit on our website, the date and duration of your visit, the identification data of your browser and operating system as well as the website from which you are accessing our website for website administration purposes.

We use analytical tools on our website to continuously improve the website and/or to detect errors. To this end, we save, amongst others, the website you visit including its meta data, the third-party website referring to SICK, the time and date of your visit and the browser you use. These data are processed and used on an anonymous basis.

If you wish to opt out of this data aggregation and analysis when visiting our website, you can install the respective opt-out cookies (see overview of cookies) on your computer.

 

Cookies

When you visit our website, we store information in the form of a so-called "cookie" on your computer. Cookies allow us, for example, to adapt a website to your preferences or to save the content of your shopping cart and to display it the next time you visit our website. If you do not want us to recognize your computer, please adjust the settings in your browser to delete the cookies from your hard drive, to block all cookies, or to warn you before a cookie is installed. To find out how this works, please refer to the instructions of your browser manufacturer. A change of these settings may result in limited use of the website functions.

The following is a list of the cookies we use:

  • Overview of cookies

    Cookie

    Purpose

    Further information

    Strictly necessary cookies

    These cookies are necessary for our website to function properly and for using basic website functions. They allow us to determine if you are registered in the online shop and to ensure that you can access secure areas of the website.

    These are session cookies, which are deleted when you close your browser.

    Acceptance cookie

    This cookie records if you have accepted the use of cookies for our website.

    This is a persistent cookie, which stays on your computer when you close your browser.

    Country and language settings

    This cookie saves your country and language settings. When you visit the next web page, the same country and language settings are automatically selected.

    This is a persistent cookie, which stays on your computer when you close your browser.

    Wish list and shopping cart

    We use these cookies to save the content of your wish list or your shopping cart and display it when you revisit our shop.

    These are persistent cookies, which stay on your computer when you close your browser.

    Online shop registration

    The cookies are needed for the online shop registration. Thus, you will not need to register again during the same browser session when navigating our website.

    These are session cookies, which are deleted when you close your browser.

    Adobe Analytics

    We use these cookies of the Adobe Analytics web analysis tool to collect general, non-personal information about the use of the website, such as the number and duration of visits and which browsers and screen resolutions are used to view the site. We use this information to optimize our website.

    Here we use session cookies as well as persistent cookies.

    If wish to opt out of the anonymous data aggregation and analysis, you can install the following Adobe Adobe opt-out cookies on your computer.

    Eloqua

    If you have not provided any personal user data to us (e.g. when subscribing to the newsletter or downloading a file etc.), we use the Eloqua analysis tool for the same purposes as Adobe Analytics.

    Apart from that, we use Eloqua to identify a returning visitor as a particular user. This allows us to analyze how you use our website and the effectiveness of our marketing tools and to provide you with suitable information on our products and services based on your interests and website activity.

    Here we use session cookies as well as persistent cookies.

    If you do not want Eloqua to be used on your computer, you can prevent this by following the instructions on the Eloqua Eloqua opt-out page vornehmen.

    Optimizely

    With the help of the Optimizely web analysis tool, we use these cookies to identify the browser of a visitor and analyze anonymous information about the use of these websites. The cookies do not collect personal data. We use this information for A/B and multivariate tests to optimize our websites.

    Both session cookies and permanent cookies are used for this purpose.

    You can find additional information on the processing of your data or the Optimizely web analysis service at www.optimizely.com/privacy.

    If you would like to prevent anonymous data analysis, you can do this at www.optimizely.com/opt_out.

Videos

We give you the option to view YouTube videos directly from our website.

As a result of embedding these videos in our website, data can be transferred to YouTube when you load our website.

We have no control over the privacy policy of YouTube. For more information about their privacy policy please go to:

 

Google Maps

Some of our websites contain interactive maps that have been provided by Google.

As a result of embedding these maps in our website, data can be transferred to Google when you load our website.

We have no control over the privacy policy of Google. For more information about their privacy policy please go to:

 

Social Media Services

We give you the option to recommend and discuss website contents using selected social media services. To this end, the providers of these platforms have provided the respective buttons.

Usually, data are already transferred to these services when a website is loaded as a result of embedding these buttons. To prevent any unwanted data transfer, the social media services are by default deactivated on our website and you must explicitly activate them. However, when you activate the social media services, data may be transferred to the respective platforms.

We have no control over the privacy policies of these platforms. For more information please refer to the privacy policies of the respective platforms:

 

Online forms

We give you the option to contact us by filling out online forms on our website. Your data will be sent by the webserver to an e-mail address at SICK.

To provide the best possible customer service, your personal data is processed and used by the respective regional subsidiary or sales company to process your request.

 

Newsletter

We give you the option to subscribe to our newsletter.

When subscribing to our newsletter you agree that personal data may be collected when you use our services (web pages, newsletters and so on) and used by the respective local subsidiary or sales company for customized advertising and market research. We may use this information as well as your purchase history and browsing history and newsletter browsing activity to send you personalized product and service recommendations and offers.

If you do not wish to receive our newsletter anymore, you can terminate your subscription at any time by going to: Unsubscribe newsletter

 

Download registration

We give you the option to download special files (e.g. whitepapers) from some web pages.

When registering for a download you agree that we may contact you by e-mail for advertising purposes.

When registering for a download you agree that personal data may be collected when you use our services (web pages, newsletters, and so on) and used by the respective local subsidiary or sales company for customized advertising and market research. We may use this information as well as your purchase history and browsing history and newsletter browsing activity to send you personalized product and service recommendations and offers.

If you do not wish to be contacted for advertising purposes by e-mail, you can deactivate this service at any time by going to: Unsubscribe newsletter

 

Online shop

We give you the option to purchase our products and services via our online shop.

In order to do that, you have to open a user account with SICK. You can edit your contact information, review your past orders and recommendations and manage your personal wish list.

 

Objection

You have the right to retract your consent to the processing and use of your personal data at any time with future effect. For this, please contact our Corporate Data Privacy Officer. We will provide an appropriate response to all requests.

 

Contact

For any queries and comments regarding data privacy please contact our Corporate Data Privacy Officer. We will provide an appropriate response to all queries.

SICK AG
Corporate Data Privacy Officer
Erwin-Sick-Straße 1
79183 Waldkirch

 

Amendments of the Data Privacy Policy

We reserve the right to amend the Privacy Policy at any time to comply with the applicable requirements. You can call up the current version of the Privacy Policy on our website at any time.

Last updated: April 28, 2015

 

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