FAQ

Order

How do I place an order?

Login and add products to the Cart from the product pages. Once ready you can complete your order by checking out. Alternatively, you can email your order to
cs.canada@sick.com

Is my product available?

Availaility is available under the product section. For sepcific availability, please login.
Shipping
Service

How do I get help with technical questions?

By phone: Call 1-800-325-7425 and press 2 for Application Engineering
By email:
sensorhelp@sick.com
safetyhelp@sick.com
encoderhelp@sick.com
autoidhelp@sick.com
visionhelp@sick.com

How do I order an on-site service?

Contact
lts.canada@sick.com
for assistance

How do I return a delivery?

Contact
cs.canada@sick.com
with your product and order details to request a RMA