Product and system support
Start-up support

Your Benefits

  • Direct communication channels: If a problem occurs, there is already a skilled SICK service technician available on site
  • Tailored configuration: System adjustments can be carried out quickly and easily in accordance with the customer's needs
  • The fast track to operation: Changes to requirements can be implemented immediately (e.g., interface protocols)


Initial installation and commissioning are key phases of customer projects. During these stages it is particularly important to have effective cooperation between SICK, the system integrator, and the customer. That is why SICK offers on-site start-up support for initial installation work. This allows the customer to work with an experienced SICK service technician and make any desired system settings and adjustments while the system is still in the start-up phase. As a result, the customer benefits from optimum system configuration right from the start.

At a glance
  • Qualified SICK service technicians provide support while customer systems are in the start-up phase
  • Changes to customer requirements can be implemented with ease
  • Effective cooperation between SICK, system integrator, and customer


Safety Services from SICK: Safe consultancy, engineering and turnkey solutions