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FAQs

Australia

  • Order

    How do I place an order?

    Please call 1800 334 802 and press 1 for Sales & Customer Service, send your order via Fax to +61 3 9457 2023 or email sales@sick.com.au

  • Service

    How do I get help with technical questions?

    Please call 1800 334 802 and press 1 for Sales & Customer Service or email sales@sick.com.au

     

    How do I order an on-site service?   

    Please call 1800 334 802 and press 1 for Sales & Customer Service or email sales@sick.com.au

     

    How do I return a delivery?   

    Please call 1800 334 802 and press 1 for Sales & Customer Service. All returns must be pre-approved as per our Terms & Conditions

     

    How do I order a repair or a replacement?   

    Please call 1800 334 802 and press 3 for Service & Warranty. All repair/replacement requests must be approved in advance

     

    A product fails within the warranty period - what can I do?  

    Please call 1800 334 802 and press 3 for Service & Warranty. All repair/replacement requests must be approved in advance
     

New Zealand

  • Order

    How do I place an order?   

    Please call 0800 222 278 and press 1 for Sales & Customer Service, send your order via Fax to +64 9 415 0465 or email sales@sick.co.nz

  • Service

    How do I get help with technical questions?

    Please call 0800 222 278 and press 1 for Sales & Customer Service or email sales@sick.co.nz


    How do I order an on-site service?   

    Please call 0800 222 278 and press 1 for Sales & Customer Service or email sales@sick.co.nz


    How do I return a delivery?   

    Please call 0800 222 278 and press 1 for Sales & Customer Service. All returns must be pre-approved as per our Terms & Conditions


    How do I order a repair or a replacement?   

    Please call 0800 222 278 and press 3 for Service & Warranty. All repair/replacement requests must be approved in advance


    A product fails within the warranty period - what can I do?   

    Please call 0800 222 278 and press 3 for Service & Warranty. All repair/replacement requests must be approved in advance
     

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