Digital Services for Integration
Remote Infrastructure

Your Benefits

  • Low, predictable maintenance costs
  • Increased availability of sensors and system solutions
  • Quick assistance with faults from experts thanks to remote access
  • Professional support for your personnel when commissioning the sensor solutions and over the entire service life of the system
  • Remote access to all implemented sensor solutions possible anytime and anywhere, including for integrators and customers


Increasingly complex systems and growing cost pressure are raising the requirements for global service and support. Remote Infrastructure offers the right technology for system-specific support by SICK experts for every branch of industry – this is simple and cost-effective via remote access. Take advantage of quick assistance with the commissioning of your sensor solution and during ongoing system operation anywhere in the world. Access is available via the Remote Infrastructure platform, or SICK can dock onto your existing infrastructure with an individualized cloud solution. Additional service offers give you additional benefits such as a 24/7 help desk or a defined response time.

At a glance
  • Remote access via secure data connection
  • Secure and stable communication platform
  • Easy, flexible integration into the existing IT infrastructure
  • Transparent, clear system representation and history
  • Connection reports and system-specific documents available
  • Location-independent due to 4G mobile option