Product and system support
Start-up support

The perfect transition to the operating phase

Your Benefits

  • Direct communication channels: If a problem occurs, there is already a skilled SICK service technician available on site
  • Tailored configuration: System adjustments can be carried out quickly and easily in accordance with the customer's needs
  • The fast track to operation: Changes to requirements can be implemented immediately (e.g., interface protocols)


The perfect transition to the operating phase

Initial installation and commissioning are key phases of customer projects. During these stages it is particularly important to have effective cooperation between SICK, the system integrator, and the customer. That is why SICK offers on-site start-up support for initial installation work. This allows the customer to work with an experienced SICK service technician and make any desired system settings and adjustments while the system is still in the start-up phase. As a result, the customer benefits from optimum system configuration right from the start.

At a glance
  • Qualified SICK service technicians provide support while customer systems are in the start-up phase
  • Changes to customer requirements can be implemented with ease
  • Effective cooperation between SICK, system integrator, and customer


Industriezentrum NÖ Süd
Straße 2a, Objekt M11
A-2355 Wiener Neudorf
Tel.: +43 2236 62288 - 0
Fax: +43 2236 62288 - 888

Service Contact

Service Inquiries (Quotes, Appointments, etc.):
+43 2236 62288-800

Local Services

Hungary: Javítás-igénylő lap
Romania: Reparatii / Reclamații
Slovenia: Popravilo/Reklamacija

Local Trainings
Local Trainings


On-Demand webinars

Here you find a collection of recorded webinars. Stay current on sensor technologies and industry trends by listening to our recorded webinars.

 On-Demand Webinars


Upcoming webinars

Here you find upcoming webinars and can register for them!