Customer focused – a key to our successInnovative products alone are not the only factor in the success of a company. The fact that these innovations provide superior customer advantages is of greater significance; their success on the market is the true measure of newly developed products.We use our knowledge of customer requirements to anticipate future developments. Our customers thus benefit, for example, from smaller housings offering the same performance, from increased sensor robustness, from fewer work steps or accelerated processes.SICK – Sensor Intelligence.Our efforts are concentrated on the development of intelligent solutions for our customers’ applications. In order to be able to achieve this, we are always searching for technologies that allow sensors not merely to perceive things, but to also to control processes intelligently, and to communicate with other components in complex networks.R&D resourcesSICK’s research and development is not restricted to the central research department and development teams, in which a total of more than 500 staff are active worldwide. To enable our sensors to be open to all system environments, we also co-operate with industrial partners, universities and institutes. To accomplsh this, a structured product creation process has been created. This procedure allows us to recognize the success of a product early enough and take advantage of our R&D resources effectively.